Refund Policy

Returns and Refunds

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unused and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, contact us at info@acservicetech.us with your order number. If your return is accepted, we will send you a return shipping label together with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues

Please inspect your order when it arrives and contact us immediately if the item is defective or damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we have received and inspected your return, and let you know whether the refund was approved. If approved, you will be refunded automatically on your original payment method within 10 business days.

Please remember that it can take some time for your bank or card issuer to process and post the refund. If more than 15 business days have passed since we approved your return, contact us at info@acservicetech.us.

See also our Shipping Policy.

Still need a hand?

Email info@acservicetech.us and a person will answer within one business day.