Shipping Policy

Shipping and Delivery

Shipping is free on every order, to every destination we serve. Orders leave our warehouse within 1 business day, and delivery takes 5 to 15 business days. Tracking is emailed as soon as your parcel moves.

Processing time

Orders are processed within 1 business day, Monday to Friday. Orders placed over a weekend or a public holiday are processed on the next business day.

Delivery times

Express Free Shipping — 5 to 15 business days.

Delivery times are estimates. They vary with your location and with factors outside our control, such as carrier delays and customs clearance.

Rates

Shipping is free on every order. The total shown at checkout before you pay is the final one.

Where we ship

We currently ship to the following countries:

North America: United States, Canada
Europe: United Kingdom, Ireland, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland
Asia-Pacific: Singapore, Australia, New Zealand, Japan, South Korea, Hong Kong, Malaysia
Middle East: Israel, United Arab Emirates

If your country is not on this list, we are not able to ship there at the moment. Contact us and we will let you know if that changes.

Customs fees, import duties and local taxes, where they apply, are the customer's responsibility and are not included in the price you pay us.

Tracking

Once your order ships you will receive a tracking number by email so you can follow the parcel to your door.

Lost or damaged parcels

If your package arrives damaged, or does not arrive at all, contact us at info@acservicetech.us within 7 days of the delivery date and we will sort it out.

Address accuracy

Please check your shipping address before placing your order. We cannot be held responsible for parcels delivered to an incorrect address supplied by the customer.

Still need a hand?

Email info@acservicetech.us and a person will answer within one business day.